CRM stands for Customer Relationship Management. As the central goal of every business is to serve its customers, Customer Relationship Management (CRM) in recent times has emerged as a way of using technology to do just that. Using CRM, businesses can learn more about customer needs and behaviors in order to develop stronger relationships with them and also to formulate strategies to optimize communication and mould the business around their needs We help companies decide on the right on-demand CRM solutions and services, helping companies increase profitability by improving customer value and reducing operating costs. We can help you streamline your customer service processes to ensure consistently high service levels, quick response times, accountability and problem resolution. In the last few years, the market for on-demand CRM has soared particularly among small and mid-sized companies, largely because of fears about the expense, duration and complexity of large-scale on-premise CRM implementations. And indeed, on-demand CRM is often a good choice for companies looking to implement standard CRM processes and are able to use out-of-the-box features, with little or no internal IT support, and don’t require complex or real-time integration with back office systems. With all these occurrences in the CRM market, IST has grown into a full-fledged on-demand CRM services provider which helps companies not only decide on the right provider but also does deliver implementation, consulting, data migration, cleansing, training and integration services.
Manage leads, contacts, and organization. See everything from background, email history, events, projects or opportunities.
Make sure you’re on top of your project at every stage – track project activity and performance against milestones
Integration with email, Box, Dropbox, Evernote, G Suite, MailChimp, QuickBooks Online, Torpio, Xero, Zapier, and more.
We’ll detect virtually every social media profile related to a contact’s email address.
Look at your business any way you want with task dashboard, activity sets, reports and more.
Supporting iPhone and Android phones and popular tablets, the Insightly mobile app has you covered.
Selection and evaluation of right technological tools, feasibility study, project scoping, customizable reporting mechanisms and metrics, compliance audits, and on-site health-checks.
Go-to-market strategy, gap analysis, functionality roadmap, Data mining and migration, deployment, and worldwide rollouts.
Project integration options and customization::
Customized reporting system, object development, and integration with your existing CRM.
Critical analysis with analytics and business intelligence::
Need scrutiny, data management and load distribution, and reporting.
Unified customer data management::
Capturing relevant customer demographics, real-time redundancy checks, error management, and reporting.
Maintenance and support::
Application maintenance,Database management ,Performance evaluation, Real-time customization..